Signs That Your VoIP System Has Been Hacked

When most people think of hacking, they think of phishing emails and computer hijacking. Very few people consider that their phone systems could be hacked. However, VoIP hacking is possible and fairly common, so it’s important to be able to identify the most common signs of a hacked VoIP system. The more quickly you can identify these signs, the more quickly you can notify your managed IT services provider and save your company’s money and data.

Sudden Increase in Bills

When hackers get into a VoIP system, they’ll likely begin to make calls to premium-rate phone numbers using your line. This will result in a significant increase in your monthly phone bills. If you haven’t added any new phone lines or numbers, then your bill should stay about the same month-to-month. If you notice a sudden rise in your bill, you should alert your phone provider as it’s likely that someone has hacked your system and is making unauthorized calls. 

Antivirus Pop-ups

Another sign of a VoIP hack is if your employees suddenly receive pop-ups for antivirus software on their computers. Since VoIPs use your Internet network to connect to devices, hackers can utilize this to create phishing notifications on a corporate computer when the VoIP system is on. If one of these antivirus pop-ups appears, warn employees to never click on it. Notify your managed IT services provider, such as C3 Tech, and they will shut down the network to scan for any malware.

Irregular Call History

Similarly to an increased phone bill, another sign of a hacked VoIP system is an irregular call history. If you suspect that your VoIP system has been hacked, you can ask your IT services provider for a call history report. Identifying any unknown numbers or suspicious locations will help you figure out whether your devices have been hacked, although this will likely need to be confirmed with the support of another indicator such as increased phone bills or suspicious computer activity.

Webcams Turn On Automatically

One suspicious computer activity that can be a sign of a hacked VoIP system is webcams or microphones turning on automatically. This is commonly associated with computer hacking, but it can indicate VoIP hacking as well. Hackers listen in on phone calls or conference calls by illegally accessing these devices in order to obtain sensitive or confidential business information. If you notice that your webcam or microphone is acting strangely, it’s always wise to notify your managed IT services provider and allow them to check your system for hacking.

To ensure that your employees and your company data stays protected, it’s imperative that you implement managed IT services that can protect you against hacking of all types. C3 Tech’s managed IT services come with 24/7 network monitoring and emergency response services that never cost more than your monthly flat-rate fee. Part of what makes C3 Tech’s IT services so exceptional is that we are always available to you, regardless of the time of day or day of the week. For VoIP services and managed IT services that you can trust, get started with C3 Tech. Give us a call today at (714) 689-1700 to speak with one of our specialists about which services are best for your Southern California business.

Frequently Asked Questions About Leasing a Copier

Efficient office spaces often choose to lease a multifunction printer rather than buy or rent one due to the long-term cost benefits. Leasing, rather than renting or buying an office copier, is the most common practice in business, but many people still have questions about the ins and outs of the leasing process and its benefits. With C3 Tech, leasing an office copier in Santa Ana has never been easier. Here are the answers to some of our most frequently asked questions about leasing a copy machine for the workplace.

Is it better to buy, rent, or lease a copy machine?

This is the first question that any company should pose when debating a new office copier. It’s also one of the questions that we’re asked the most often. Each option is drastically different and will be largely dependent on the needs of your specific business across several aspects. If you’re a relatively new business that doesn’t have long-term security yet and isn’t confident in its ability to pay for a copier over the course of several years, renting is likely the best option. If you’re an established business with no concerns about long-term payments such as a several-year-long contract, then leasing is the most common option. Many companies choose to lease a multifunction printer because it allows you to update your machine as technologies and business needs change, rather than being stuck owning one expensive copy machine outright. It’s also often cheaper than buying a machine for the first several years, since you organize monthly payments that fit within your budget and only run for the length of your contract. Many leases also come with benefits such as managed print services that can save you time and money over other solutions. Buying is perhaps the least popular option, and it is best suited to wealthy corporations that will not struggle with the cost of purchasing a several-thousand-dollar office technology product every several years. Buying isn’t favored since technology and new copier models update so rapidly, but buying also allows you to recoup part of the cost of the machine by selling it, an option unavailable to those who lease a copy machine.

Which office copier is best for my office?

This is probably the #1 most asked question that we receive at C3 Tech. Those looking for office copiers in Santa Ana often find it easy enough to decide between renting and leasing, but they become overwhelmed and stalled in the process when they begin browsing the overwhelming selection of multifunction printer models available. When it comes to deciding exactly which copy machine is best for you, it’s best to trust an office technology professional who can expertly assess your company’s printing needs and pair you with the best machine for your Santa Ana business. If you’d like to be matched with a best-in-class commercial printer that’s optimized to your company’s unique printing demands, trust the experts at C3 Tech.

How do I track supply levels?

Here at C3 Tech, we offer an easy-to-use portal for all of our customers who lease a multifunction printer through us. This portal allows you to track your toner levels and other meters, and you can even order new supplies for delivery with the touch of a button! We also offer managed print services and expert technician support, so leasing office copiers in Santa Ana is always hassle-free with C3!

If you’re looking to lease a multifunction printer or office copier in Santa Ana, C3 Tech has everything you need for an optimized and efficient workflow. We’ll assess your company’s unique printing and copying needs to pair you with the perfect multifunction printer for your business. Through our My C3 portal, you can request technician support and order supplies with greater ease than ever before. Whether you’re looking for comprehensive IT services or best-in-class office technology, C3 Tech is here for you. To get started today, give us a call at (714) 689-1700.

5 Tips for Working Securely From Home

Working from home can be preferable to working from the office for many reasons: no commute, more time in the day, better ability to focus on your tasks, et cetera. However, working from home also poses unique challenges that you may not have considered when working from the office. As more and more companies are switching to remote operations, employees must begin to understand the importance of working securely. This means protecting your and your company’s private data as best you can, thwarting hackers, and preventing data loss by following cybersecurity best practices. It may sound like a difficult task, but in reality it requires only five simple steps to majorly improve the security of your remote work.

  1. Be Vigilant

The first and biggest obstacle in the way of hackers should be you, the employee. Technology alone cannot protect you, so you are the best defense. Hackers have learned that one of the easiest ways to access information is by targeting individuals rather than technology. Instead of taking control of your computer to obtain information, they’ll try to trick you into handing it to them. One of the most common tactics is to send an email that looks like it came from a trusted source but actually dupes you into clicking on a malicious link. In order to protect yourself from these tricks, always closely analyze and verify the email address of the sender. If it does not come from a URL that you are familiar with and trust, don’t click on any links in the email. If the sender claims to be a friend, colleague, or family member, verify this with them over the phone. This is especially true if the tone of the email sounds suspicious or if there seems to be a sense of urgency created which encourages you to bypass security procedures.

  1. Secure Your Home Network

That vast majority of homes will have Wi-Fi networks which allow devices to connect to the Internet. Wi-Fi networks are vulnerable to hacking, so make sure that you take extra precautions to strengthen the security of your home network. The most important thing to do is to make sure that your network requires a password in order to connect. This password should never be the default manufacturer password, and should instead be a strong passphrase of 10+ letters, numbers, and special characters. Creating a strong password ensures that only people you trust can join your home’s wireless network. It only takes a few seconds, and it can protect you, your family, and your company from a costly data breach. 

  1. Use Strong Passwords

In addition to using strong passwords to protect your network, you should continue using varied and strong passwords across all of your devices and online accounts. If possible, use a unique password for each different device or account. If this is too difficult to remember, use an encrypted password manager app to help you keep track. Always enable two-factor authentication wherever it is offered, as well. This is one of the most important and effective steps you can take to protect your online accounts. 

  1. Always Update Software

Another simple way to secure your devices and work safely from home is to constantly update your software when possible. Cyber attackers are constantly looking for new vulnerabilities in the software that your devices use. When they discover these vulnerabilities, they use special programs to exploit them and hack into the devices. Meanwhile, the companies that created the software for these devices are hard at work fixing the vulnerabilities by releasing updates. By installing these updates on your devices right away, you make it much harder for someone to hack you. This rule applies to almost any technology connected to a network, including your work devices, internet-connected TVs, baby monitors, security cameras, home routers, or even your car. Following these cybersecurity best practices will help you remain safe and secured in many more aspects of your life than just work. 

  1. Be Careful of Kids & Guests

Something that you most likely don’t have to worry about at work is kids or guests using your devices. When working from home, make sure that family and friends know that they aren’t allowed to use your work devices for their leisure. They may accidentally delete information, modify something, or even infect your computer. This could all compromise your personal safety and get you in trouble with your employer. 

If you follow these five simple tips, you should be able to work securely from home worry-free. C3 Tech also offers managed IT services for small businesses, so we can monitor your company’s network security 24/7 and alert you of any data breaches as soon as they happen. We also provide cybersecurity training for employees, so they can learn best practices to implement both at home and in the workplace. To find out more about our services, give us a call at (714) 689-1700 today. 

How C3 Tech Can Help You Set Up Remote Work

During this new normal, companies that have never operated remotely are now being forced to quickly figure out a way to make it feasible. While remote working solutions are now easier than ever thanks to modern technology, there are still quite a few kinks that will likely need to be worked out when you first switch to a new method of operation. Luckily, C3 Tech is here to help you through this difficult time and assist you in making the transition to remote working. From managed IT services to cybersecurity training for employees, here are just a few ways that we can help you get set up and get back to work quickly.

VPN and Connectivity

Having employees work from home means that they’ll need to have constant, remote access to files that were otherwise available to them in-office. This most often means having secure access to documents and files stored on a company server. C3 Tech has everything you need to get equipped for remote working and secure file access, including document management, off-site data storage, and managed IT services. We can scan and index any physical files that need to be digitized and made available for remote workers. We can also make a backup of all data for quick recovery in case of an emergency. Finally, we offer comprehensive managed IT services with expert support, so you can avoid any significant downtime due to technical difficulties.

Cloud Collaboration

Collaborative working doesn’t have to stop just because everyone’s working at home. Utilizing cloud-based software such as the Office 365 suite allows team members to work together on a single document in real-time. Instantaneous file sharing controls, real-time co-authoring capabilities, and even remote presentations are just a few of the benefits of Office 365. The team at C3 Tech can help you download and set up whatever programs you need to continue working effectively as a team from anywhere in Southern California.

Remote Conferencing and Communications

Communication is more important than ever now that everyone’s working from home. Being able to receive calls from employees as well as customers is crucial to business operations, which is why C3 Tech offers VoIP services for all clients. C3’s VoIP services make it possible to answer work calls from your laptop or cell phone, so you can access your business line with no hassle. Our expert staff will install all necessary hardware or software, and we’ll provide any training needed to make the transition worry-free. Make sure your team is always in touch with remote video conferencing and phone services enabled by C3 Tech.

vCIO Consultations

During this uncertain time, we’re providing all clients with the opportunity for virtual Chief Information Officer consultations to discuss business continuity. We’ll go over plans for data backup, disaster recovery, cybersecurity, and endpoint protection to ensure strong network security and give you peace of mind. C3 Tech is here to help you in whatever way we can.

If you’re currently transitioning to a remote work operation and you’d like professional assistance in the process, give us a call at (714) 689-1700. We’ll perform a network assessment and determine next steps within your budget. 

Why Every Business Needs Network Monitoring

Modern businesses in Santa Ana are almost universally reliant on their internal computer networks to be productive. No matter how large or small your company may be, network failures, server crashes, or service downtimes can threaten a business’s livelihood and cut into the bottom line. This means that network monitoring services that can identify and avoid these pitfalls are incredibly important. When properly used, network monitoring services can detect slow and failing components, such as monitors, routers, firewalls, servers, and software. If you’re not sure that you can independently handle network monitoring for your business, C3 Tech’s IT monitoring services can handle these issues on your behalf. Here are just a few of the reasons why proper network monitoring is so critical for a business’s success. 

Security

Network monitoring adds another layer of cybersecurity to your business, preventing intrusions from unfamiliar devices that attempt to connect to the network. Network monitoring can also help prevent your employees from accessing potentially harmful websites that can infect your network with malware. Network visibility is critical to creating a “map” of your business’s devices and network nodes, so you can know what is happening where. 

Maintaining Productivity

Network outages mean a heavy hit to a business’s bottom line, whether you’re a small business or a major enterprise. With network monitoring, you can anticipate or avert network outages and address problems proactively rather than reactively. This can help reduce overall risks to your business as well as reduce the workload on your IT team or IT service provider. 

Troubleshooting

Network monitoring can help drastically reduce the amount of time it takes to troubleshoot any problems. With network monitoring, you should have a set of benchmark data for your network’s normal performance parameters, such as data upload and download speeds, server lag, and more. If you detect any abnormalities with your network, monitoring can enable you to trace them back to their root cause more quickly and effectively. 

Planning For The Future

With proper network monitoring, you can detect if a particular piece of hardware is behind multiple network failures and identify it for future replacement. Proper network monitoring also enables you to add new devices seamlessly as your business expands, rather than having to go through the trouble of integrating them in different ways every single time. 

Monitoring Usage Trends

With network monitoring, you can also determine which parts of your system are being overused and which are being underused. If your business is dependent on a web portal for customer service, for instance, you can identify the peaks and valleys of usage and allocate resources to give your users a better experience. You can also track how specific applications are used and identify what is popular with different groups or locations. 

If you are looking for a trustworthy network monitoring or IT outsourcing service in Santa Ana, you can put your faith in C3 Tech. Our managed IT services, network security, data recovery, and more all ensure that your business’s network will be healthy and reliable no matter how much you use it. With network monitoring from C3 Tech, you’ll be able to focus on your business’s core competencies rather than having to worry about your IT needs. Call us today at (714) 689-1700, and we can discuss your Santa Ana company’s IT requirements. 

Signs Your Office Copier Needs Servicing

If you’re a business owner in Santa Ana, you know how valuable your office’s copier is to your success. Without a copier, you can’t scan or print documents to create the vital memos, forms, and papers that you need to keep your business running. Like any other piece of technology, however, office copiers in Santa Ana are vulnerable to mechanical failure. Your copier needs regular servicing and maintenance to stay in optimal condition. If your office copier is showing any of these warning signs for failure, you may need to contact C3 Tech for its office copier repair and maintenance services. 

The ‘Call For Service’ Indicator Is Flashing.

Modern copiers feature LCD displays or screens that let employees control the copier’s various functions. They also display any alerts or messages, so if the copier detects an internal issue or failure, it will display a “Call For Service” message on the LCD screen. 

The Copier Needs a Lot of Toner

If you feel like your copier is consuming far more toner than it ought to, there is a chance that it is collecting somewhere that it shouldn’t. If the toner is allowed to collect and gunk up somewhere within the copier, it can cause extremely messy and expensive repairs, so the sooner the issue is addressed, the better. 

Printing Errors

If there are errors in a copier’s output, these can be the first signs of a problem with your office copier. Streaks and lines on prints, copies coming out as all black or completely blank, and voided or missing areas of print on copies are all indicators of mechanical issues within your copier that can be serviced. 

Inability To Scan

A copier’s scanner is obviously critical for its ability to process paper documents and turn them into electronic files. Modern office copiers in Santa Ana have very fast scanning mechanisms with lots of moving parts, but these moving parts can experience wear and tear like any other piece of equipment. Paper jamming and misfeeding in the document tray, the scanner not moving when making a copy, and copies being blank or having poor color/contrast are all indicators of scanner failure. A trained office copier technician can diagnose what the exact issue is and repair it for you in a timely manner.

Long Warm-Up Times

Copiers and printers usually take some time to warm up after being turned on, but this should only require a minute or two before the device is ready for normal operations. If your office copier requires five minutes or more to prepare for use, it is probably time to put in a service call. 

Features Have Stopped Working

For an office copier in Santa Ana, firmware and software are just as important as the mechanical components for proper functioning. All of these programs need to work in unison, and updates or alterations to the software code can disrupt this. If you notice that your copier’s features are working differently, or have stopped working entirely, there may have been a new firmware update. Check with your copier’s manufacturer or your service provider to confirm there’s been a recent update and if features have changed. If you know there has been a new software or firmware update, you may want to test your copier’s features to see if anything has been added or disabled. 

If you need a trusted service for office copiers in Santa Ana, C3 Tech provides a full spectrum of copier maintenance and repairs. We employ trained and certified technicians who can accurately diagnose and repair issues with your office’s copier or multifunction printer, ensuring that your business can continue to work smoothly. When paired with our IT support and office technology supplies, we can provide a full spectrum of corporate technology solutions. Give us a call at (714) 689-1700 today, and we can schedule an appointment to service your office copier in Santa Ana.

What To Do After a Network Crash

For most modern businesses, having a reliable and functioning computer network is the most critical part of their success. Unfortunately, even the most reliable networks can suffer from unexpected issues or crashes. In these moments, the most important thing is that you know what to do and how to handle the stress of the situation. These are the actions we consider to be the most important for handling a network crash at your Santa Ana business. 

  1. Stay calm. 

Panicking will obviously not help anyone in this situation. Your managers and peers need to see you handle the crash in a calm and professional manner. At the same time, you shouldn’t be nonchalant or lackadaisical about the crash. You need to have a level head, but also be eager to find a solution to the problem as quickly as possible, whether that means data backup and recovery or hardware replacement.

  1. Be prepared.

Have your tech support resources, such as contact information and web portals, readily accessible. It’s important that you don’t just save this information on your servers, as these servers could be the very reason behind the network crash. Instead, have a paper copy as well for the sake of redundancy. Getting in touch with your managed IT service provider like C3 Tech can quickly remove the headaches of dealing with a crash. This lets you focus on answering the concerns of your employees while we address the issue and perform data recovery.

  1. Manage user expectations. 

In situations where you can identify how long it will take to fix the issue, communicate these estimations to your team, but be realistic about it. If it’s going to take you an hour to finish data backup, tell your users this rather than repeatedly promising an unrealistically short timeframe. If you’re not sure how long it will take you to recover from the crash, tell your users what you do know and update them as you go along.

  1. Know where to get replacement parts locally. 

Working with a local company that is knowledgeable and maintains a good stock of spare parts or units can let you quickly replace any defective equipment rather than waiting days for it to be shipped. If possible, have an account set up that lets you order replacement parts as quickly as possible. 

  1. Keep track of what you do. 

When attempting a fix or data recovery, take notes on what you do and what changes you make. These notes can help you document the exact problem and will make it easier for you to backtrack in case you need to try something different. It can also be useful if you have another crash in the future, serving as a procedure checklist if the problem repeats itself. 

  1. Test repeatedly. 

After you think you’ve solved the problem, test your solution multiple times. Do so from a user perspective, such as a workstation or terminal, to make sure that your fix has gone out and impacted your full workforce. 

  1. Document the problem for the future. 

After you’ve resolved the crash, compile your notes on the causes behind the crash and steps you took to resolve it so that you have a reference for the future. Even if the exact issue never occurs again, you will still have a point of reference for any other similar problems, should they arise. This will also be useful if you’re out of the office and someone else has to resolve the crash and perform data backup.

If you’d like to have a managed IT service provider that can handle network crashes for you, you can trust the professionals at C3 Tech. Our data backup and recovery services can help you get past unexpected issues with minimal interruption to your business’s workflow, and our My C3 web portal provides constant monitoring for network issues. We also provide office technology solutions, employee cyber-security training, and much more. If you’re interested in our network crash and data recovery services for your Santa Ana business, give us a call at (714) 689-1700.

The Importance of Document Management Services

In this modern digital age, proper record-keeping and documentation have never been more important. While it may seem like something that a Santa Ana business can put on the back burner, letting document management fall to the wayside can have severe repercussions. Aside from ensuring that businesses stay organized and run smoothly, there are numerous laws and regulations at the state and federal levels that require proper documentation by businesses. For example, the Sarbanes-Oxley Act, or SOX, is a federal law that places several requirements on public company boards and accounting firms concerning the maintenance and storage of their documents. Penalties for violating this act can range from fines to jail time for those that fail to comply. Even if you aren’t in danger of violating laws, losing records costs both time and money, so protecting and managing your data is critical no matter what.

For this reason, many businesses choose to partner with a document management service that can handle their record and information management programs rather than go it alone. A proper document management service should be able to handle documents throughout their entire lifespan, from uploading and storage to retention and secure destruction solutions. It should also be secure against outside intrusion or hacking attempts, as well as easy to use and train employees on. 

The first and largest benefit of a good document management service is having a timely and effective method of accessing your business’s files, day or night. Even if your internal IT team is busy with other tasks, a third-party document management service will be available to help you. With C3 Tech, you have access to a 24/7 monitoring desk that can help ensure that your document management systems are always running properly. 

Another major benefit of having a data management service is that you can have off-site storage separate from your business and the physical location of its servers. This redundancy means that even if your offices suffer from a natural disaster like a fire, flood, or earthquake, your business’s documents will still survive. This lets you focus on getting your business back on its feet rather than worrying that all of your paperwork survived. 

Lastly, by partnering with a document management service, you can have a customized plan tailor-made for the needs of your business. An accounting firm will have different document management requirements than a healthcare provider, for example. By using a data management service rather than an out-of-the-box system, your service provider can alter and customize elements of your document management programs to your unique needs. 

If you need a trustworthy document management service, you can rely on the professionals at C3 Tech. We partner with businesses in Santa Ana and the rest of Orange County to fulfill their IT and office technology needs, including document management, cybersecurity, and office copier requirements. With over two decades of experience and 300 different business partners across Orange County, we’ve consistently proven our ability to advance and protect the interests of our customers. If you would like to speak with one of our friendly and knowledgeable team members, call us at (714) 689-1700 today. 

Office Copier Features to Consider When Purchasing

Despite the increasingly digital nature of the average Santa Ana office environment, physical documentation and copying is still a critical component of office work. However, every business will have different requirements for printing and photocopying, depending on what that business does. Here are some of the most important features to consider when choosing what office copier to purchase. 

Printer Speed

A critical component of an office copier’s performance capabilities is its printing speed. You don’t want to over-pay for performance you don’t need, however. If you have a small office with a lower volume of printing, slower print speed can be appropriate. In larger offices with higher volumes, however, faster printing speed is essential. No one wants to be stuck in a line for their print job at the copier, after all. Many printers have different speed segments that they can be set to, and these segments have a recommended monthly volume of output associated with them. If a copier runs more volume than what it is rated for, it will likely break down and require servicing at a higher rate than normal. 

Scanning Features

Scanning is becoming more and more popular and necessary for modern businesses and has eliminated the need for faxing for many. If you scan files with several pages, you may want to consider a copier with a larger document feeder and a faster scanning speed. Scanning double-sided files might require that you get a duplexing automatic document feeder, or DADF. This increases scanning speed by scanning both sides of the document at the same time.

Black and White vs. Color

If you use the copier purely for documentation and office filing, you probably do not need color printing functions. However, if your office produces lots of marketing material, presentations, or images in full color, you will definitely want something with color printing options. 

Paper Handling

Basic copiers may not be able to handle larger paper sizes. If you frequently print larger pages, this will be a necessary capability for whatever copier you choose. The number of pages a machine can copy per minute, or CPM, is an issue as well if you have to print large volumes very quickly. Advanced copiers can print on both sides, collate pages, change printing scale, and even staple pages together. 

Wireless Printing and Security

Modern copiers feature wireless printing capabilities that allow users to print remotely from their computers. However, if left unsecured, outside users can infiltrate your network and sabotage your copier by uploading unwanted copying tasks. Fortunately, some copiers include security systems that only allow authorized users to access its functions.

Multifunction Products

A multi-use copier that can scan, print, and fax in addition to basic photocopying features is critical for some offices and can save both space and money otherwise used on multiple devices. Marketing teams need to print, scan, and fax tasks on tight deadlines, while accounting and finance departments need to use the scanner and photocopier more often than others. A multi-purpose machine can fulfill both of these needs and allow employees from different teams to share the same equipment. 

If you’re planning to purchase a new copier for your office’s needs, give the experts at C3 Tech a call. We specialize in office services and technology solutions for Santa Ana and the Orange County area, with custom packages for both purchasing and leasing copy machines at the right price for your business. If you’d like to speak to one of our team members about your options, give us a call at (714) 689-1700.

The Importance of IT Support for Small Businesses

Small business owners face a wide range of challenges, from budgeting to insufficient staff and client management. The last thing that you should need to worry about is the reliability of your IT. Managed IT services are a valuable tool for small businesses to utilize because it allows small business owners to focus on what’s most important while saving money and increasing productivity and efficiency. 

Enhance Your Business Security

Business security is perhaps the most important aspect of managed IT services for a small business to utilize. Cybercriminals go after companies of all sizes, and small businesses are usually financially devastated by such attacks if they’re successful. Implementing a strong security strategy and eliminating obvious vulnerabilities will help you ward off malware, hacking, and other potential cybersecurity threats. C3 Tech’s cybersecurity training, dark web monitoring, network security services, and data backup plans are all effective ways to help ensure that your company stays safe and secure from data or security breaches of any kind. 

Get Exactly What You Need

Managed IT services are tailored solutions that fit your business’s specific needs. Choosing plans that offer you more than you need will cost you more money than you need to spend, and plans that are too small for your business can leave you susceptible to security breaches or slow IT response times. Here at C3 Tech, we manage all of your IT services and keep them at peak operation for a flat-rate fee, so you can focus your efforts on spurring your revenues to grow. Our custom packages are tailored to fit any business size or budget, and our flat-rate fee means that you’ll never be unexpectedly charged more for network errors or server fails. When it comes to managed IT services, reliability is what you need to succeed.

Increase Productivity

Having the right technology and having that technology work properly are two things needed to increase a company’s efficiency and productivity. When your technology stops working or starts working less efficiently than usual, your employee’s work output and your profit suffer as a result. Maintenance, repairs, and IT support are key for keeping your company running at optimal efficiency. No matter what time or day it is, even holidays, a managed IT service support team will always be there to monitor your operation. Small businesses can’t afford to be offline and unable to work for hours or days at a time. Here at C3 Tech, we completely understand that, which is why we’re always here for you, no matter what the problem is. 

Small businesses need to make IT support a priority in order to maximize efficiency and spur financial growth. It’s an investment that makes doing business easier and gives you peace of mind. Spend less time worrying about IT nightmares and more time focusing on how to help your company succeed. Managed IT services from C3 Tech will take care of everything for you with custom packages that are tailored to your company’s technological needs and available budget. To find out more about C3’s range of IT services, including managed IT, give us a call today at (714) 689-1700.